HOBBYSPEED.com SHIPPING & RETURN POLICIES

• WE HAVE A 24 HOUR TURN AROUND TIME FOR ALL ORDERS. IF THERE IS ANY PROBLEM WITH YOUR ORDER WE WILL CONTACT AND LET YOU KNOW.

• ALL ORDERS ARE SHIPPED THROUGH UPS, USPS, or FEDEX GROUND.  

• ALL RETURNS ACCEPTED WITHIN 30 DAYS OF DATE OF ITEM PURCHASE.

• PLEASE CONTACT STORE FOR ANY DAMAGED OR DEFECTIVE ITEMS.

 

• ALL ITEMS THAT ORIGINALLY CAME WITH PURCHASE MUST BE RETURNED FOR A FULL REFUND.

 

• WE RESERVE THE RIGHT TO TAKE A 10% RESTOCKING FEE FOR ANY ITEMS OUTSIDE THE 30 DAY PERIOD OR FOR ANY ITEMS RETURNED IN DAMAGED OR INCOMPLETE CONDITION.

 

• DEFECTIVE ITEMS MAY BE REPLACED OR A FULL REFUND GIVEN AT BUYERS REQUEST

 

• RETURN SHIPPING IS ONLY REFUNDED IN THE EVENT OF A DEFECTIVE ITEM. ANY SHIPPING UPGRADES THAT A CUSTOMER CHOOSES TO PAY EXTRA FOR, SUCH AS NEXT DAY AIR SHIPPING, IS NOT REFUNDED
  

• **Hawaii and Alaska may incur additional shipping charges**
  ***ANY EXPEDITED ORDERS PLACED ON THE WEEKEND WILL NOT SHIP UNTIL THE FOLLOWING MONDAY AFTERNOON. ANY UPS ORDERS PLACED AFTER 9AM EASTERN TIME WILL NOT SHIP OUT UNTIL THE FOLLOWING BUSINESS DAY. UPS DOES NOT COUNT THE DAY OF SHIPPING IN THEIR DELIVERY ESTIMATION. (Example, a UPS 3-Day Select order placed on a Monday morning will not be delivered until Thursday)***
  ****ALL ROCKET ENGINE PURCHASES MUST BE SHIPPED USPS GROUND ADVANTAGE - NO OTHER METHODS ARE ALLOWED DUE TO SHIPPING REGULATIONS. FURTHERMORE, SIZE "E" and "F" ENGINES MUST BE SHIPPED TO A PHYSICAL ADDRESS ON THE CONTINENTAL U.S. STATES, AND MAY NOT BE SHIPPED AT ALL TO ALASKA, HAWAII, PUERTO RICO OR GUAM****