HOBBYSPEED.com SHIPPING & RETURN POLICIES

• WE HAVE A 24 HOUR TURN AROUND TIME FOR ALL ORDERS. IF THERE IS ANY PROBLEM WITH YOUR ORDER WE WILL CONTACT AND LET YOU KNOW.

• ALL ORDERS ARE SHIPPED THROUGH UPS, USPS, or FEDEX GROUND.  

• ALL RETURNS ACCEPTED WITHIN 30 DAYS OF DATE OF ITEM PURCHASE.

 

• PLEASE CONTACT STORE FOR ANY DAMAGED OR DEFECTIVE ITEMS.

 

• ALL ITEMS THAT ORIGINALLY CAME WITH PURCHASE MUST BE RETURNED FOR A FULL REFUND.

 

• WE RESERVE THE RIGHT TO TAKE A 10% RESTOCKING FEE FOR ANY ITEMS OUTSIDE THE 30 DAY PERIOD OR FOR ANY ITEMS RETURNED IN DAMAGED OR INCOMPLETE CONDITION.

 

• DEFECTIVE ITEMS MAY BE REPLACED OR A FULL REFUND GIVEN AT BUYERS REQUEST

 

• RETURN SHIPPING IS ONLY REFUNDED IN THE EVENT OF A DEFECTIVE ITEM. ANY SHIPPING UPGRADES THAT A CUSTOMER CHOOSES TO PAY EXTRA FOR, SUCH AS NEXT DAY AIR SHIPPING, IS NOT REFUNDED
  

• ALL ROCKET ENGINE PURCHASES MUST BE SHIPPED USPS GROUND ADVANTAGE.  IF THE CUSTOMER DOES NOT SELECT GROUND ADVANTAGE DURING CHECKOUT, THE ROCKET ENGINE PURCHASE WILL STILL SHIP GROUND ADVANTAGE REGARDLESS OF THE SELECTION